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Boat — Boat Bassheads 242 Blue audio is not working

The audio for the right earphone for my Bassheads 242 is not working. I have to keep tilting my phone and touching the wire for the audio to work but a few seconds later it stops working again.
I purchased my product on 20th oct and it's only been 2 months but still it got spoilt.
The earphones are in great condition so I have no idea why the audio is glitching.
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