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Boat — boat earphone replacement not received, ticket number 1104335

One side of wireless headphone was not working properly, so i raised complaint on 17 may 2020 and product is picked on 22 may 2020, after tracking my shipment it shows whhandover from[protected]:5:33 pm. Now 12 june 2020, its been 23 days still no update from boat. Customer care not responding for calls and mails.

Please help here i want my headphone as early as possible...
Ticket no. Is 1104335..
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My complaint no 1137537

I was registered complaint before 29 may and pickup had already been done on 6 Jun.
Returned still pending.
This is pathatic
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