[Resolved]  Boat — boat earphones 305 black

Address:500081

Ticket No: 505738
Its been nearly a month after sending my boat earphones to boat service center.
I received a mail stating that my boat 305 will be replaced with Boat Rockerz 275 Blue but after that there is no response. Its been a month and i dont see any update on my ticket nor anybody answers the call.
Useless service from boat.
Check below the dates and dispatch my earphones asap.

Shipment ID Order Type Total Items Shipment Status Current Location Destination Details
[protected] PRE-PAID 0 DTO MUMBAI MUMBAI
Date City State Hub Location Description
[protected]:54 PM
MUMBAI MAHARASHTRA BOM/RVP-MUMBAI WHHandover

Your Ticket Status :
# Date Status
1 17 September 2019 Replacement Product Issued
2 17 September 2019 Product Successfully Received at Service center
3 12 September 2019 Product Pick up generated for servicing and replacement
Track Your product
4 3 September 2019 Approved
5 3 September 2019 Pending
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Oct 16, 2019
Complaint marked as Resolved 
received an alternate product instead of my 305 earphones. Feels like some used product has been delivered .
boAt customer support has been notified about the posted complaint.
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