[Resolved] Boat — boat replacement product is not delivered yet since it is 3 weeks

nandini bhardwaj

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello,

I have registered a complaint on boat on 4-nov-2019. Complaint no is : 744813

On 05-nov-2019, boat pickup my product and i received one mail with waybill number[protected] and on 15 nov service center received my product for servicing and on 28-nov-2019 i got a status as 'replacement product is dispatched'. And waybill number of dispatch product is[protected] but still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call is not connecting,
When can i expect a delivery of my replacement product.

Regards,
Prasad

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Jan 10, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2019

boAt Customer Care's response Hey boAthead we are extremely sorry for the issues caused to you please drop a mail regarding your issue at [protected]@imaginemarketingindia.com so that we can resolve the issue.