Boat — Boat rockerz 245 v2

Address:

2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi 110016, India

I had Sound issues in the Boat Rockerz 245 V2 i brought from Amazon . I proceeded to claim warranty and gave the product to delivery partner on 27 September 2022 and now after 3 days they mailed me that my claim has been rejected due to product damaged. I am sure the product wasn't damaged when I gave to the delivery patner for warranty process shipment and he also check the product before taking from me. I need a replacement for the product. I don't want the damaged product as return ( which may be damaged during the process of shipment or service fulfilment centre ) .
Ticket no. 24847963