Boat — boat rockerz 255 bluetooth earphone replacement show whhandover

One side/both side of earphones was not working properly, so i raised complaint on 15 june, 2020 and product is picked on 19june 2020, today after tracking my shipment it shows whhandover suddently on the date when "our for delivery" has been shown since 25th of june. Now it's 6th july and i've no idea about my unit. I m trying to contact with customer care but no one pickup my call

I also write a complain on consumer complaints 27 june 'u tell m that u should notified boat they contact me for several days " 9 days over but now no response from the boat
Help! Here i want my earphone as early as possible.
Ticket no. Is 1186189
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Jul 06, 2020
Updated by shubham shrimal
One side/both side of earphones was not working properly, so i raised complaint on 15 june, 2020 and product is picked on 19june 2020, today after tracking my shipment it shows whhandover suddently on the date when "our for delivery" has been shown since 25th of june. Now it's 6th july and i've no idea about my unit.

I also write a complain on consumer complaints 'u tell m that u should notified boat they contact me for several days " 9 days over but now no response from the boat

Today 21 days complete write my compain
Boat said that at the time of complain 10-12 we provide ur replacement. I tried to call them and mail them but but they are not responding to me what should i do
Ticket no. Is 1186189

(I'm sending some screenshot of mail and call with these complain)
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Both sides of earphones was not working, so i raised complaint on 24oct . And then it was marked as WhHandler from 1oct and it has to be dispatched in 5 business days . But till now no action has been taken nor i get my earphones . Please help me .
Ticket no . - 1684075
Shipment id[protected]

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