Boat — Boat Rockerz 255 Replacement Not being Issued -Ticket No: 1129416

Address:

C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

I have raised multiple tickets for replacing my faulty Boat Rockerz 255 Headset starting from May 2nd .Finally they responded to a ticket on May 27th. (1129416 Ticket no)

It has been 45 days since their first response. Till now, my product replacement has not reached me. Also, No one replies to my mails or responds to my calls on customer care number.

From June 24th onwards, the status is same on portal saying " Replacement dispatching soon" .

They say we provide warranty of 12 months for this product, but in that 2 months they are keeping the product with them.

I need my replacement to be issued at the earliest. Else, request you to take necessary action on them.

Thanks in Advance.