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Boat — boat rockerz 255 replacement product not received yet

Address:14-7-18,, Opp Mini Shirdi Temple,Lakshmi Narasimha Street, Bhimavaram

I've registered complaint for my bluetooth headset which is not working on one side on july 14-2020 with ticket number 1284493.. They are saying replacement product issued and given a tracking link but it's not working and they're not responding calls/mails.
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