Boat — boat rockerz 255 sent to service center

Address:

Kirti sagar apartment, satellite, Ahmedabad, Gujarat, 380015

My boat rockerz 255 was in warranty period and i have make complain about it 4 weeks ago, there guy came to pick up the headset. He took the headset 3 weeks ago and now i’m waiting for the my repaired headset since last 3 weeks.
No one is responding to my emails, phone calls or anywhere. My ticket number was 530869. This is not fair policy of boat to harass the customer. I request consumer forum to take strict action against them and provide solution and my headset back asap. Otherwise i will ho to consumer court.