[Resolved] Boat — boat rockerz 255 sports bluetooth wireless earphone is not working and it has became one sided

Jeevith A G

from Mumbai, Maharashtra

Address:

WNS Global Services Pvt Ltd. Plot 8A RMZ Centennail Kundalahalli Main road whitefeild benagluru, 560037

Boat rockerz 255 sports bluetooth wireless earphone is not working and it has became one sided. Where only the left side speaker is working and right side has became dis functional. I had bought this product in 20 jan 2019. And i have 1 year of warranty on this product. Please help me out with this issue in this product how to get it resolved asap.

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Jan 13, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2019

boAt Customer Care's response Dear Customer,

Deep Apology for all the inconvenience caused to you.

We would request you to kindly register the complaint here : https://support.boat-lifestyle.com/ with the correct purchase invoice copy of the product.
After validating the request we will initiate a reverse pickup and after testing the received unit we will issue a replacement (if found faulty).

Best Regards,
Boat Support Team.