| Address: | C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063, Mumbai City, Maharashtra, 400063 | | Website: | www.boat-lifestyle.com |
Sir i made a replacement request of boat rockerz 255 sports bluetooth wireless earphones on 20/08/19. But after that whenever i call customer care they never answer the call, it is on ivr only, ivr says they will call back but i have never received any call back. The status on the website is replacement product issued and ivr it is product dispatched. But it is the same since past 10days. It is almost 20 days since i have requested. Till now they have not dispatched the product nor am i able to connect with them. I have even sent emails but no response on emails nor calls. Since past 10 days i am trying to connect with customer care but i am getting no response. Please assist me on the same. My ticket no 460313. Even the dates have been changes on the website online status of the product.
My product registration your unique code is [protected].
I can share all the emails that i have received from them if needed. I am facing lots of problem regarding this. They are simply ignoring the call. I don't know what to do! Please assist. Was this information helpful? | 
I would request the company to send me the replacement product as soon as possible