| Address: | Hella India Automotive Private Limited, #1/124, 5th floor, Block 5,, DLF Cyber City, Mount Poonamallee Highway,Ramapuram, Chennai, Tamil Nadu, 600089 |
I bought one boat rockers 255 wired earphone from amazon on may 4th 2019. After using just three months, one side of earphone was not working. So i tried to claim the warrenty
I raised complaint with boat and that ticket number was 500844. Regarding this ticket the replacement has been processed and the my earphone unit had been picked up by the processing company imagine marketing india on september 16th 2019 itself. While checking this ticket (500844) status, it is mentioned that the replacement product unit issued to customer. But i haven't yet received any replacement unit. I tried to contact the customer care number which is
+91-[protected] several time. But the customer service is worst that i have ever seen. Everyday i'm trying nobody picking the phone. I had this pathetic service experience with boat. Never ever going to buy their products again and suggest this for someone.
If anyone had this same experience please guide me to what should i do.
Regards
Azar
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