Boat — Boat rockerz headphone 650 black

Address:Kharghar, Navi Mumbai

Order no. 2507574 dated[protected]. I had placed an order for Boat rockerz headphone 650 black as per above order no. The product was delivered on[protected]. But the product was defective and I raised a request for replacement vide order no. 2507574EX1_BBLR489585 on[protected] which is delivered today. But the delivered item box was opened and not sealed and looked like an used product with lots of scratched on the body. Tried to sent e-mail but their e-mail id : [protected]@imaginemarketingindia.com is not working. Kindly look into the matter and arrange for deliver a new product or refund of money immediately from BOAT India.
Regards,
Soumitra Ghosh
[protected]
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After complaint, the product was picked up by Bluedart courier but after that no response from BOAT about replacement with a new product. Tracking details not updated and BOAT customer care is just useless and can not solve any issue. Very bad experience with BOAT product. Nobody should buy BOAT product...

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