Order number - 562357
Service ticket number ( for replacement[protected]
I ordered Boat Rockerz 550 headphones on 13th July 2021 and received on 17th July 2021, slowly the product creating trouble like one side not working and volume will be low during wired condition, so I raised replacement request on 08th August 2021 and got a sudden call from a guy for pick up of the product on 10th August 2021 while I was at work no prior intimation was given that they will pick up on that day, they was speaking very rudely at that point I felt I made some mistake by ordering boat later on 12th August the product was picked up and acknowledgement messages were received one suddenly a guy called and spoke half hindi & half English and in a rude tone he asked whether I want refund or replacement, I stated replacement thinking that though the service levels were poor product might be good by mistake I would have received a faulty piece, it's more than a month now I am sending mails and making calls but no response at all, have mentioned the order number return request number on the top, kindly do the needful.
Really frustrated after too many follow ups without any response from the other side. Boat is a lesson to me I guess. Was this information helpful? | 
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