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Boat — Boat stone 1400 mini Active black/Product not even working

Address:V.PO BANURI NEAR KESHAV PETHA BHANDAR NEW COLONY TEHSIL PALAMPUR DISTRICT KANGRA H.P 176061
Website:Boat

From the time my product is delivered i can't even turn it on, even after charging it.first my complaint was registered and approved for reverse pickup with ticket number 225441 but the shipper cancelled it on it's own.i bought it on 08/08/2021 and it was delivered on 14/08/2021 please i need a replacement for my product.
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