Boat — Boat stone 350 and a cable...order id 1120569... already paid but shows COD

Address:	2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi 110016, India
Website:	www.boat-lifestyle.com

Official website - https://www.boat-lifestyle.com/

I thought it's official website and get discounts in every purchase above 999rs, but lots of problems are there.

After paid through online (prepaid), taken 2days for confirmation...

already paid but shows COD.

I have mailed to _ [protected]@imaginemarketingindia.com and taken 2 days but still not received any reply/solution.
my order id 1120569.

Today (04/dec) product returned.

Rating-

Customer service _ 0 (Very very.. Bad)

Payment system _ 0 (not working)

Boat app _ 0 (not useful)

Refund process _ 0 (30 days )
Other site like flipkart refunded in 1 day

Delivery time _ 0 (upto 6-8 days)
Other site like flipkart delivered in 2days.

This type of customer service, i am not wish from boat official. Very SAD...😔