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Boat — BoAt watch Wave PRO - Payment Deducted Order not Placed

I had ordered a boAt watch Wave PRO for Rs.3299 on 6th June 2022 through boAt's official website. I paid through my UPI . Despite giving my phone number details and address, the amount was debited but the order was not placed. It has been 2 weeks since then as per the FAQ on the website, we waited for 5 to 7 working days. Neither my money was refunded nor was my order placed.
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