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Boat — charging cable not working

Address:1203 mahakaleshwar cwing, tulset pada Bhandup west, Mumbai City, Maharashtra, 400078i

Ihave send the maii regarding this but did not get my complaint resolved so i m informing u this 2nd time i have purchased boat charging cable in may 2019 its not working now. It covers a warranty of 2 year kindly replace it. The charging cable plug site which is use to insert in mobile appears to be not working its sometimes show charging but it doesn't.
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One of my mic is not working so kindly process my complaint...i already register my complaint with ticket no 859649...there is no reply from company till date so plz solve this issue as soon as possible
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