Boat — Claim of warranty

I purchsed party pal 208 speake from local retailer after using coule of days i found that its USB connecting port is not working i register complaint online, after couple of days a person from sevice center came and he cheked speaker and he found that its not working so he took the pictures of motherboard inside the speaker and left the speaker with us after reassembling it he said he will come back as soon as possible he will recive new parts after waiting for 1 month i recived a msg from company that your complaint is closed.Then i contacted service center he said that he didnt recived any spare parts so he cant do anything plz contact company.