Boat — complaint against service centre of boat

Address:

Mumbai City, Maharashtra, 400093

Sir i made a replacement request of boat rockerz 255 bluetooth earphone on 02/08/19. They have picked up the product on 06.08.19 but after that whenever nobody pickup the call in customer care now it is 1 month past till now i am not getting any response or a single call from their end,

Product status showing that replacement product has been issued on 14.08.2019 but till the date they don't dispatch the product. Please help me my ticket no 406837.

I am facing lots of problem regarding this.