Boat — Complaint no 4277041 dated[protected]

My product was boat rockerz 270v2 i was facing some issues in that so.
I have registered a complaint on[protected] with ticket no 4277041 and the boat sent me its replacement BR 295v2 without my confirmation the i called at customer care no. and they said if you don't want BR295v2 so please don't accept the courier and return it to boat the same i did because i don't want BR 295v2.

Further after 1 month or much follow up they sent another replacement of the product which was the same BR 295v2 again i contacted to customer care and they said please register a new complaint and will replace it the same i have registered the complaint but my warranty has expired now on February 2 2022, and they rejected my complaint .

I don't no haw they can reject it if my previous complaint is still not resolve.

Please do the needful.