Boat — Complaint regarding not received my replacement product

Address:

Mumbai

Respected sir/ma'am
I have given my boat rockerz 255 active black headphones for the replacement on 17 June and on 24 June the product picked from. My address and within 15 days it's time to deliver my product but I have not received my product yet my ticket no is 1216916 I have checked the status of ticket it's shown that after 18 July no future status is available...deliver my product as soon as possible else I have to complaint in cusumer ..and I have called boat rocks service center many times but they are not receiving the calls ..I have called on this no [protected] but they are saying our employees are busy now... please do deliver product as early as possible. thank you