[Resolved]  Boat — complaint regarding not responding to my calls and not returning me back my products.

Dear concern,

This is to inform you that i, harsh issrani, a verified user and a faithful and hopeless customer of boat, i am extremely unsatisfied with their service along with the delivery service provider that is xpressbees logistics.

Previously i use to suggest people to buy the products of boat but after this kind of ridiculous response from their side cannot allow my heart to suggest anyone to buy any of boat's product.

The service is very much poor that it's been more than a month i have given my boat rockerz bluetooth headset for repairing or replacing purpose as my product is under warranty period but in am not getting any updates of what's going on with my boat rockerz bluetooth headset and it's been more than 39 days i haven't received my product back.
I've also given a micro usb cable for the service but i am not getting any further update for my cable also.

I've tried to contact boat customer care service and xpressbees customer service but i am getting any response from them also. Such a poor service is provided to me.

I haven't got back both my products that i submitted them for servicing or replacement.

Details for boat rockerz bluetooth headset :-

Complaint ticket id : 1099543
Poid : [protected]-1099543
Awb no :[protected]
Collected by amit shukla[protected]

Details for boat rugged usb cable v2 :-

Complaint ticket id : 1139090
Poid : [protected]-1139090
Awb no :[protected]
Collected by brijesh kumar[protected]

I've attached the receipt of reverse pickup and invoice bill of both my products that is boat rugged usb cable and boat rockerz bluetooth headset.
Now this is my humble request to you to replace my product and return me back as soon as possible.

Thanking you.
Harsh issrani
+1 photos
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Jul 10, 2020
Complaint marked as Resolved 
The service was extremely poor but they replaced the product . They took the time of approximately 50 days to replace the products.
boAt customer support has been notified about the posted complaint.
Jul 01, 2020
Updated by harshissra
Not able to contact boat customer care service .
Very much dissatisfied with boat.
Jul 05, 2020
Updated by harshissra
Nothing has been updated till date . I don't know what these people are doing with my gadgets.
Neither Boat nor consumer complaint are contacting me .
Still i haven't got any update of my producta and I haven't got back my products as well.
Really very disappointed.
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