Boat — customer care sucks they don't pick up calls and no help by writing mails

Address:Flat no 72, trimurty coop housing society, Shivtirthnagar, kothrud, pune, Building no 6 Beside Swaranjali Building, Pune, Maharashtra, 411038

I raised a ticket for malfunction in my bluetooth earphones and the complaint no is 487091. I am calling there customer care since like 40 to 50 times but no one picks up the call also sent mails but they just reply to say call customer care who never picks up any calls. My product was picked up on 29 august 2019 and since then there is no response at all its been 12 days now. Not a single update. I have no idea where is product and what's going on with it.
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Sep 09, 2019
Updated by Kaustubh Warhade
These are some screenshot that I received from there end and the status didn't show any update since 29 August

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My product was reversed picked up on 30th November and it reached there warehouse on 9th December. They haven't returned my money. I contacted their representatives but they say they will work on it but never update. I need my money back...

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