Boat — Damage Product/Defective Product from day one

Order id-4258034EX1, compliant id[protected]

I had purchased boat wave lynk voice active black watch through boat website on dated 21.02.2023 and received on 25.02.2023 but watch was not connecting properly so i had lodged complaint through customer care and customer care executive said that no problem, we will replace watch and after that connectivity issue persist then we will issue your refund because connectivity issue is a big issue but after replacement same watch had received from your side with same connectivity issue. I have again lodged complaints many times but nobody is responding on refund after many complaints and when I call boat customer care they still say we can’t do anything, I am totally frustrated with the boat and their response.

Now I want to know if the connectivity issue in watch from starting then why i will wait for replacement again n again. I don't have time or money to waste.

So now I request you to issue a refund as soon as possible and collect your worst item.