Boat — Deducted money for order but not delivering it

Address:

2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi, Delhi 110016

I placed an order for Boat Bassheads 104 on the official Website of Boat on 29th April 2022. But since 5 days, my order is showing no updates. On using the track my order service on Boat website, it shows 'Invalid Order'.
This boat website sent me fake order confirmation and deducted my balance. Their worst website also does not show the cancel button, so that I can peacefully cancel it and order from somewhere else.
I even tried to write to Boat Customer support. But the are also giving no response. I want refund from this fraud company.