Boat — delay in delivering replacement product ticket: 611582

I am writing this complaint 3rd time in 10 days still no use. It has been a month since they got my ear phones. It has been showing replacement product issued since 22nd october. They delivered to other persons who got this message after i got. But there is no delivery or no update. They even not answer our emails and their customer executive dont answer our calls. I am still very disappointed that why i choosed boat. Such a poor amd waste service from a reputed company. I will file case in consumers court if i dont get my product in 4 days. Pleae update the message in status that product is coming ship my product or answer my call. Or else my last try is to ask consumer court for help hoping you understand me and help me fast
Ticket id: 611582