Boat — Delay in product dispatch

Boat — Delay in product dispatch

G ganeriwalyash2002

I have given my product under warranty and replacement on 31st august and it was approved for a replacement. The message for dispatch meant came on 11th september. Now it more than a weeks time and i have not yet received any update about my product. I have mailed them but they don’t reply and their service centres do not pickup phones. I am annoyed with their quality of service and worried about my product. The ticket no is - 1476439 +2 photos Was this information helpful? No (2) Yes (6)
boAt customer support has been notified about the posted complaint. Sep 19, 2020 Updated by ganeriwalyash2002 Ticket no 1476439 It’s more than a week but boat company has not given any update or response about my product. They don’t pickup phones and don’t reply the emails. I am very annoyed with this type of customer care service and will soon file a complaint if the product shows any further delay Boat please try to dispatch and deliver my headphones as soon as possible Sep 23, 2020 Updated by ganeriwalyash2002 still no action has been taken by boat company and they are not dispatching my replacement product !!! Sep 25, 2020 Updated by ganeriwalyash2002 boat company is not dispatching my product
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