Boat — Delivery of smart watch failed

My order id is #3180609.

I have ordered 2 smart watch on 23rd october 2022. I have received 1 watch on 29th october 2022. I have called customer care twice. On 28th they told they will courier it another 48 hours. But when i again called them on 31st october they are saying they have cancelled the order on 28th october 2022 due to issue in warehouse. Without our knowledge they have cancelled the order and after calling customer care only they are saying the information.

But in the site status still shown as order will be dispatched in 5 to 7 working day.