Boat — Denied to replacement

Reference warranty ticket number[protected]

I have raised a warranty replacement under 1 year warranty on Boat warranty website, since the left buds is not working properly. Sometimes it doesn't work, sometimes it on but not for longer. After I sent the product to service centre they just simply denied by providing me a bogus dull reason like it was already a damaged product by finding some white colour spot over the case. Please refund my money.