[Resolved]  Boat — Didn't get replacement and any information regarding replacement for the order even after it get delivered back to owner

My order no #44413 boat rockerz 450 agua blue. It was not manufactured well or finishing not done well. So i requested for replacement on 5th sept. It got picked up by delhivery courior on 5th and got delivered on 11th sept. Still there is no information regarding this and even the ticket no given to me #47388 there is no update on this and even on order page of boat site. I raisead so many mails but it taking too much time in responding to me and even i didn't get connected to boat customer care tried so many times.