[Resolved]  Boat — Didn't receive my replacement product since 1 month.

Address:

40, Mansarovar Society, Chhatral

So here is my brief detail of my issue which i am facing from since june ending. So on 23rd june i register my complain of boat rockerz 400 headphone and on 24th june my pickup generated. On july 1st my product successfully recieved at their service centre. On july 7 a replacement issued to my product. On july 11 when i checked status it shows replacement product dispatching soon. Since 11 june its being more than a month and my product didn't dispatch. And suprisingly customer service is also worst as replacement service. The customer service staff disconnect the call in middle of conversation. And it took 10 to 15 min to have a call form customer service since it have a long waiting list. My ticket number is 1212358. Please help me as soon as possible as i have so many boat product like neckband and soundbar. So i hope boat don't want to lose a regular customer. Peace.