Boat — Empty box product delivery

Address:

Manager, Imagine Marketing Pvt ltd. E Wing, unit -505 Wing 2, corporate Avenue Atul project opp. Solitaire Andheri East Mumbai Maharashtra - 400093.

I am writing to follow up on my previous complaint regarding the empty product delivery I received on March 1, 2024. Upon opening the delivery box, I was dismayed to find it completely empty. As per our correspondence, I promptly raised this issue through email, providing photographic evidence of the empty box as requested.

Despite assurances of resolving the matter within 10 days, I regret to inform you that the problem remains unresolved as of today, March 15, 2024. This delay has caused me significant inconvenience and financial loss, amounting to Rs. 899.

Attached to this email, you will find further evidence in the form of photos and a video recording of the box opening, clearly depicting its emptiness upon arrival. I urge you to expedite the resolution process and ensure that I receive either a refund of my money or the product I originally ordered.

I trust that you will take immediate action to rectify this situation and provide me with the appropriate compensation.

my complaint id in boat web site is ( boAt-lifestyle.com ) is. ID : 43740570

Thank you for your attention to this matter.