On 8th Oct 2021 I have ordered Boat airdopes 621 and misfitT200 trimmer with an order id 913155. On Friday (15/10/2021, 3:32pm) I got a msg saying that my order was delivered without any phone call or any information. Since I was not in Bangalore I could not check anything. On 17/10/2021 I arrived at my home in bangalore and enquired at security about the same. He handed over the parcel to me, immediately I noticed that the pack was intact and when I opened I could notice that only the trimmer was there but airdopes were missing. immediately i noticed Boat over phone as well as over email with all the evidence like pictures and unboxing video.
after multiple follow-up over email and phone not getting the proper response.
when i spoke to boat customer care over phone, they committed send the product again. its very unfortunate that even after waiting form more than 10 days product not received and when i tried to contact them again over phone am not getting proper response and no reply to my emails.
I would request your help in resolving this issue. Was this information helpful? |
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