Boat — Fraud earbuds delivery

In accordance to the Order ID : #4887856EX1 AWB No. : PD0981546, we report to you the fraud that has happened in the delivery of our product Airdopes 402 Rosegold White.
On May 13th we received our order (No[protected], however it comes out to be defective piece as the left earbud does not work thus we file for replacement. On may16 our airdopes 402 are taken from our home and by evening, a message confirming for delivery of new airdopes 402 is received. the product was delivered to us by today at around 3pm. however as we open the box, we discover that the box does not contain the desired product but a single earbud of some other model. we resent the bad administration of our product, that to twice and thus demand for a refund or replacement as soon as possible.