Boat — Fraudulent with my new earpods.

I have purchased boat airdopes 411 from amazon and received the product on 8th of august the product which i received had a problem and i worte to imagine marketing regarding this issue.

I then filed for a replacement for the product on the boat website with the ticket number : 1425365.

The product was picked up and was sent to mumbai boat headquarters for service/replacement i tracked the product till today the day it was delivered.

*when i opened the product i got a old model used earpods. And also the bill stating the price of airdopes to ₹1338 it's clearly a fraud.

This is simply a fraud which the company is trying to play with it's customers after waiting for 30 day's