Boat — Get wrong product

Address:

Barkagaon, hazaribagh

Ordered a product boat wave smartwatch and i used it for months then it has some technical issues then i raised a warranty complaint on boat help center then i get the date of pickup the product then the delivery guy didn't showed up so i get the original product my self to the delivery office then the product goes to the service centre and the declined it as a fake product then they return my product and i get the product from delivery guy then i open the pack and i see the product was not as i have to them so please help me and solve this