Boat — Have not Given the replaced/repaired product

Address:

C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

I had lodged a complaint against boat on this forum on 5th aug and on 6th aug i got a mail saying your issue has been received we will get back to you within 48 hours since then i have given two complaints on the imagine marketing website (Which handles all the warranty claims) there still hasn't been any response and their customer care number is always busy the boat website is showing the same status everyday they also dont reply to any mails

My ticket number is-1305255