Boat — Haven't received back earphones sent to Service Center under warranty period

Address:

boAt Service Center, Bhiwandi, Maharashtra

I have sent my earphones to boAt servive center via XpressBees. It's been 20 days approximately and I haven't received my earphones back, the warranty of which would be expired in the month of July 2022. The status as on 1st Oct till today has been " it is delivered at their service center" and at Xpress bees it is "WHHandover" and no action has been taken so far.

The earphones were booked under the name of Dhruvi Jain.
Service ticket number : 3520397
Bill number : [protected]