Boat — Headset/not received the replacement (abv 1mth)

Tazo

from Mumbai, Maharashtra

Address:	C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063
Website:	www.boat-lifestyle.com

This to to bring to light that the boat customer support has delayed the replacement of my headset for more than a month, and have send a sms stating that replacement is done please give feedback. I have sent multiple emails to get a resolution, then on sept 2nd 2020 i was notified that the issue has been to escalated to the concerned team. I have received no communication whatsoever.

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boAt customer support has been notified about the posted complaint.

Sep 23, 2020

Updated by Tazo Hi Team,
Thank you for forwarding my issue to boAt but it's been 10 days and they have not taken any action nor have they tried to contact or get in touch with me.