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Boat — I am complaining about my boat earphone 225

My earphone mic was not woeking, so i raised complaint on 28 may 2020and product is picked on 3rd june 2020, after tracking my shipment it shows whhandover from[protected], its been 37days still no update from boat.

Please help here i want my headphone as early as possible...
Ticket no. Is 1129294...
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