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Boat — I didn't receive my product from replacement period

Address:Kanchrapara

I buy a boat rockerz 335 ocean blue head phone from Flipkart. After 2 month it not working. So I registere a complain on boat website 1 October 2021. They pick up my product 6 October 2021. Now it's 9 November 2021, I did not receive my product. My ticket no is 3599902. Please help me.
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