Boat — I didn't receive the replaced product from 2 months

Address:

Mumbai

I've lodged a complaint on 11/8/2020 and the product is replaced on 29/8/2020 and i got a tracking id for delhivery and I didn't recieved the product and i contacted with the delhivery customer care and he said that they don't deliver to my pincode so, they returned it to the imagine marketing (boat service centre) and today date is 20/10/2020 still i didn't recieved the product and no response for mail and call.. they're just Robbing the products by using warranty trick