Boat — i have raised a ticket to replace my headphones before 1 month but till not received a replacement.

Boat headphones 255 replacement but not yet received any positive response. It’s almost a 1 month no response on emails n even on calls, they are cheating with us. They are taking there customer for granted. They are not serious to give services on time. They take things very casually i am fed up with the services. Customer is the king of market but they are taking there work seriously and provide services on time. I am so disappointed whether they will give my product back i doubt please help me it is quite urgent.