[Resolved]  Boat — Issue with warranty

Address:

C-255,2nd floor,Guru Gobind Singh Industrial Estat, Off W.E.Highway, Goregaon (E), Mumbai/Maharashtra 400063

I have sent my bluetooth speaker to boat or imagine marketing for the purpose of warranty claiming. They have approved the product and they issued replacement product but its been a month i didn't recieve the produt back yet. Many times i have tried to contact them by customer care number and through mail. And they are not even ready to pick the call and if i ask them about the product the will cut the phone
If i mail them always they answer in same way. I think they are doing auto answering and they are not reading the mail properly
This is what happening in 1 month
I think they are trying to steal the product or misusing the product of the consumer
This is their customer service..

So kindly please return my product and give accurate reply
My ticker number is 1268973