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Boat-Lifestyle.com — Ordered product not received yet 2 weeks and no updates found on their web site or app

I ordered boat rockerz 330 anc neck band on 9th august - order ID : 2569650, and mobile number [protected], but the web site still show activity as packed there is no further details, and the shipment company show order is under processing - AWB Assigned. I can't even contact any customer service to know the delivery date. Flipkart would have been better as it would have delivered in just 2 days. Please allow us to cancel the order. Or deliver the product quickly.
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