Boat — Money deducted but no order confirmation and no refund yet

Address:Hingne Khurd, Sinhagad Road

I ordered boat ear pods on 31st and the order transaction was completed successfully and debited of rs.1299 from my side but now the boat transaction page is showing error and no updates on orders.
And refund.
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I have ordered boat airdropes 441 wirless earbuds in boat website.using mobile number on jan 4 2022 And paid the Rs.1619.10 through gpay the transaction was successful debited the amount ( added screenshot of gpay transaction) But still next process is not yet confirmed still it was asking to pay the amount .

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