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Boat — Money deducted but order was not placed

I ordered boat bass 105 headphones on[protected] around 10:30 in night I logged in via my phone no. And filled the details as asked and paid an amount of rs 299 via Amazon pay UPI. And my money got deducted from my upi account but no order was placed and no order id got generated. I tried to contact the customer support but got no response. Please look into this issue!!
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