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Boat — Money deducted from account but order not confirmed/order not placed

On 15th August 2022 around 3:43PM, i have purchased boAt Smartwatch Primia Active Black from the boAt official website but haven't received any order ID or order confirmation message etc. My UPI reference number is[protected]and my transaction amount was Rs 3, 999.00 done through Paytmj app. The screenshot showing the payment receipt is herewith attached to this complaint.
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Comments

Please tell me brother your amount is returned

Reply
suryachiku17's [Complaint's author] reply, Aug 18, 2022
No it has not yet been returned... It's very frustrating

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