Boat — My bluetooth neckband earphone not returning to me

Address:

Mumbai

It has been almost 2 months they are not returning my bluetooth Wireless Neckband

I registered my complaint for boat rockerz 295v2(black) Wireless Neckband on 15th April 2021 and they got picked up on 16th April 2021,
the last update they gave was on 4May 2021 that they are dispatching the product in 5 buisness days, after that there is no update.the provided contact number on their site is also not reachable

Reference No-2258627